Upon the completion of the course, the participants should be able to:
Understand the role of business process development in achieving corporate mission and objectives.
Define process improvement tools.
Recognize the tools used in continuous improvement model.
Understand how the concepts of process improvement tools are used.
Be familiar with business excellence tools and methodologies.
Be acquainted with the basic concepts of process objectives, analysis, and management.
Identify key business processes.
Apply process mapping.
Recognize process measures.
Enhance the efficiency and effectiveness of business processes.
Comprehend the Six Sigma five-step process
Apply Six Sigma methodology.
Be aquatinted with the principles of project management.
Comprehend the process and logic of the stages of project life cycle.
Develop project's Work Breakdown Structure WBS.
Define the roles and responsibilities of team members involved in process improvement projects.
Be familiar with Kaizen continuous-improvement methodology.
LEAN business development conceptual frame work.
Who should attend?
- The concept and tools of continuous improvement model.
- The principles of process management.
- Work Breakdown Structure WBS.
- Integrated project plan.
- Applications on presented concepts by the workgroups.
- Concepts of system & process improvements.
- System engineering
Elements of a system
- Systems analysis
The elements within a system
Hard vs. Soft systems.
- Applied systems analysis
The search for standards of quality
The components of analysis
- Operational stage
- Assessment stage
- The requirements to apply Six Sigma methodology
- The components of Six Sigma methodologies.
- The Six Sigma five-step process
- LEAN business development conceptual framework
- The seven principles of LEAN methodology of sustainable organizational growth.
- Kaizen continuous-improvement methodology
- Review existing systems & processes
- Improvement strategies
- Process mapping techniques
- Evaluations of process mapping techniques
- Problem analysis
- Stages of problem solving